Privacy Policy

Your privacy is important to us. This policy explains how AI Image Care collects, uses, shares, and protects your information.

Last Updated: May 27, 2024

1. Introduction

Welcome to AI Image Care. We operate the website aiimagecare.com. Our Privacy Policy governs your visit to aiimagecare.com and explains how we collect, safeguard, and disclose information that results from your use of our Service. We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used have the same meanings as in our Terms of Service.

2. Information We Collect

We collect several different types of information for various purposes to provide and improve our Service to you.

2.1. Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:

  • Email address (if you contact us or subscribe to a newsletter)
  • First name and last name (if provided when contacting us)
  • Cookies and Usage Data

2.2. Image Data

When you use our AI analysis tools, you may upload images ("Image Data"). These images are processed by our AI algorithms to provide you with the requested analysis. We treat Image Data with a high degree of sensitivity.

  • Images are temporarily stored on our secure servers for processing.
  • We aim to delete raw uploaded images from our active servers after a short retention period necessary for providing the service and ensuring its quality, or as specified by the particular tool.
  • Anonymized or de-identified data derived from images may be used for AI model training and improvement, as detailed below.

2.3. Usage Data

We may also collect information that your browser sends whenever you visit our Service or when you access the Service by or through a mobile device ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

2.4. Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

3. How We Use Your Information

AI Image Care uses the collected data for various purposes:

  • To provide and maintain our Service: Including processing your uploaded images to deliver AI-driven analysis.
  • To improve our Service: We use Usage Data and anonymized/de-identified Image Data to understand how our Service is used, to improve its functionality, and to train and refine our AI models. This helps us make our tools more accurate and effective.
  • To communicate with you: To respond to your inquiries, provide customer support, and send you important notices or updates about the Service, if you have opted into such communications.
  • For security purposes: To monitor for and prevent fraudulent or unauthorized activity.
  • To comply with legal obligations: To meet applicable legal requirements, such as responding to lawful requests from public authorities.

4. How We Share Your Information

We do not sell your Personal Data or Image Data.

We may share your information in the following limited circumstances:

  • With Service Providers: We may employ third-party companies and individuals to facilitate our Service ("Service Providers"), provide the Service on our behalf, perform Service-related services, or assist us in analyzing how our Service is used. These third parties have access to your Personal Data and potentially processed Image Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose. This includes cloud hosting providers.
  • For Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
  • Business Transfers: If AI Image Care is involved in a merger, acquisition, or asset sale, your Personal Data and Image Data may be transferred. We will provide notice before your information is transferred and becomes subject to a different Privacy Policy.
  • Anonymized/Aggregated Data: We may share anonymized or aggregated data (from which individuals cannot be identified) with partners for research, AI model improvement, or statistical analysis. Raw uploaded images are not shared in this manner without explicit consent unless they are fully anonymized first.

5. Data Security

The security of your data is critical to us. We implement a variety of security measures designed to protect your information from unauthorized access, use, alteration, or disclosure. These measures include encryption, access controls, and secure server infrastructure. However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data and Image Data, we cannot guarantee its absolute security.

6. Data Retention

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

Uploaded Image Data is typically retained for a short period necessary to provide the analysis and for quality assurance. Specific retention times may vary per tool. Anonymized data derived from images for AI training may be kept longer.

7. Your Rights and Choices

Depending on your location and applicable law, you may have certain rights regarding your personal information, including:

  • The right to access, update, or delete the information we have on you.
  • The right of rectification if that information is inaccurate or incomplete.
  • The right to object to our processing of your Personal Data.
  • The right to request that we restrict the processing of your personal information.
  • The right to data portability for the information you provide to AI Image Care.
  • The right to withdraw consent at any time where AI Image Care relied on your consent to process your personal information.

Please note that we may ask you to verify your identity before responding to such requests. To exercise these rights, please contact us at privacy@aiimagecare.com.

8. Children's Privacy

Our Service is not intended for use by children under the age of 13 (or a higher age threshold where applicable local law requires). We do not knowingly collect personally identifiable information from children under 13. If you become aware that a child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

9. Links to Other Sites

Our Service may contain links to other sites that are not operated by us. If you click a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us: